At COGARSA Ⓡ we are committed to protecting the privacy of our users and customers. This policy describes how we collect, use, store and protect personal information and browsing data when interacting with our online store and services.

Information we collect

When you browse or make purchases on our website, we may collect the following information:

• Personal data: Name, email, telephone number, shipping and billing address, and payment details.
• Browsing data: IP address, device type, operating system, pages visited, approximate location, cookies and similar technologies.

Use of information

We use the information collected for the following purposes:

• Process and deliver orders for products and services.
• Contact the customer to follow up on requests, purchases or contracted services.
• Improve user experience on our website.
• Send promotional or informative communications about products, services or updates (with prior consent).
• Comply with legal and tax obligations.

Use of cookies

Our website uses cookies and similar tools to:

• Remember user preferences and optimize your browsing.
• Analyze website behavior and improve our services.
• Display personalized ads through remarketing.

You can disable cookies from your browser settings, although this may affect the functioning of the site.

Shared Data

We are committed to not selling or sharing personal information with third parties, except:

• Service providers such as payment gateways, shipping services and web analytics platforms.
• Compliance with legal obligations or court requirements.

All third parties must comply with strict data protection measures.

Information Security

We implement technical, administrative and physical measures to protect personal data against unauthorized access, loss, alteration or improper disclosure.

User rights

Users have the right to:

• Access, rectify or delete your personal data.
• Limit the use or processing of your data.
• Oppose the sending of promotional communications.

To exercise these rights, you can contact us at contacto@cogarsa.com

Changes to the policy

We reserve the right to update this policy. Any changes will be posted on our website with their respective update date.

Contact

If you have questions or concerns about our policies, please contact us using any of our available means (email, phone, or WhatsApp) that you can find at the bottom of our page and online store.